Refund Policy

Love it or your Money-Back

We hope you enjoy kissing your flyaways goodbye! However, if for any reason you’re not completely happy, simply return your StayX product within 14 days from the date of delivery and we’ll issue a refund (minus any shipping fees*).

To initiate a return, please email our team with your name and order number:

We kindly request the item is returned to us via your preferred carrier (e.g., Australia Post), please be aware we do not offer free returns. We recommend that you use a service with tracking, as we cannot issue refunds on goods we do not receive.

All returns will be refunded to you via your original form of payment once they have been received. A confirmation email will be sent to you. Please allow up to 5 business days for the credit to appear in your account, as processing times vary depending on your payment method.

*Please note: Unless your item is faulty/damaged, the original shipping cost on your order will be deducted from your refund.