Shipping
All orders are dispatched from our Sydney warehouse on Monday, Wednesday & Friday (excluding public holidays). Typically, orders are processed within 1 business day of order placement, however during peak sales periods, processing may take up to 2 business days.
AUSTRALIA
Orders Under $30 AUD
$5.99 Standard Shipping: 3-7 business days
$9.99 Express Shipping: 1-4 business days
Orders over $30 AUD
FREE Standard Shipping: 3-7 business days
$5.99 Express Shipping: 1-4 business days
NEW ZEALAND & USA
Orders Under $30 AUD
$6.99 Shipping: 5-12 Business Days
Orders Over $30 AUD
FREE Shipping: 5-12 Business Days
REST OF THE WORLD
Orders Under $30 AUD
$6.99 Shipping: 7-14 Business Days
Orders Over $30 AUD
FREE Shipping: 7-14 Business Days
*Excluding public holidays & clearance/customs delays
TRACKING MY ORDER
All orders are sent via Australia Post or DHL (for International orders). Once your order has been shipped, you will receive an email containing your tracking number.
CUSTOMER SERVICE
Please email us at support@stayx.co if you require further assistance and we will be happy to help!