FAST INTERNATIONAL SHIPPING
COVID-19 UPDATE
Please note, we're doing our best to get your orders to you as quickly as possible, however, due to increased volumes and Covid-19 disruptions, our delivery partners are experiencing some delays. This means that your order may take a little longer than usual to reach you.
All orders are dispatched from our Sydney warehouse Monday to Friday (excluding public holidays). Typically, orders are processed within 1 business day of order placement, however during peak sales periods, processing may take up to 2 business days.
AUSTRALIA
Orders Under $30
$5.99 Standard Shipping: 3-7 business days
$9.99 Express Shipping: 1-4 business days
Orders over $30
FREE Standard Shipping: 3-7 business days
$5.99 Express Shipping: 1-4 business days
UNITED STATES & NEW ZEALAND
Orders Under $30
$6.99 Shipping: 5-12 Business Days
Orders Over $30
FREE Shipping: 5-12 Business Days
REST OF THE WORLD
Orders Under $30
$6.99 Shipping: 7-14 Business Days
Orders Over $30
FREE Shipping: 7-14 Business Days
*Excluding public holidays & clearance/customs delays
TRACKING MY ORDER
All orders are sent via Australia Post or DHL (for International orders). Once your order has been shipped, you will receive an email containing your tracking number.
CUSTOMER SERVICE
Please email us at support@stayx.co if you require further assistance and we will be happy to help!